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Terms & Conditions
Please read these Terms and Conditions ("Terms," "Terms of Service") carefully before using the https://www.lmcardetailing.com website (the "Website") operated by L&M Pro Auto Detailing ("we," "us," or "our"). These Terms govern how you interact with our Website and services, outlining your rights, responsibilities, and important limitations.
By using our Website or booking a service through our contact forms, calls, or messaging channels, you agree to follow these Terms. If you disagree with any of these, we kindly ask you not to use our Website or services.
Our Services and Pricing
At L&M Pro Auto Detailing, we offer a range of high-quality car care services, including full detailing, paint correction, ceramic coatings, deep interior cleaning, engine bay refreshes, and headlight restorations. Prices can vary depending on your vehicle’s condition, size, and the level of service you choose.
All quotes provided online or by phone are estimates and may not reflect the final cost. We constantly refine our services, so offerings and pricing may change without prior notice. These changes allow us to remain competitive and ensure fair value based on time, materials, and the attention we dedicate to each job.
Cancellation Policy
If you need to cancel or reschedule, please let us know as early as possible. This helps us adjust our schedule and offer that spot to someone else. Missed appointments, last-minute cancellations, or frequent reschedules without advance notice may lead to a cancellation fee or affect your ability to book in the future.
Occasionally, we may need to cancel a service on our end due to weather, staffing issues, or unexpected circumstances. If that happens, we’ll get in touch promptly to reschedule or discuss the next steps.
Deposits
Some of our high-end services, like ceramic coating or multi-step corrections, may require a deposit to hold your appointment. This deposit will be applied to your final total at the end of your service.
Please note: Deposits are non-refundable if you cancel without providing adequate notice. This policy allows us to properly prepare time, staff, and products specifically for your booking.
No Warranty on Services
All services are delivered "as is." While we use premium products and proven methods to deliver excellent results, we cannot promise specific outcomes, such as the permanent removal of all stains or the full recovery of damaged areas.
Each vehicle is unique, and results may vary based on condition, prior damage, and environmental exposure. We'll always aim to set clear expectations during the booking or consultation process.
Remedies
If you're dissatisfied with the service received, please reach out to us directly. We’ll take your feedback seriously and do our best to find a fair resolution. This could include a touch-up, a partial redo, or another reasonable solution based on the situation.
However, all remedies are provided at our discretion unless required otherwise by law. Our goal is always to leave you satisfied, and we appreciate the opportunity to make things right when possible.
Prohibited Uses
By using our Website and services, you agree to act responsibly and respectfully. The following activities are not allowed:
- Engaging in unlawful, harmful, or abusive behavior while using the Website or contacting us.
- Attempting to harm, interfere with, or compromise the security or functionality of our Website or systems.
- Submitting false, misleading, or malicious information through any of our forms or contact methods.
- Trying to gain unauthorized access to restricted areas or backend systems.
- Uploading or distributing harmful code, such as viruses or malware.
- Using bots, scrapers, or other automated tools to gather information from our Website without permission.
- Misusing our appointment or contact systems to send spam, promotions, or irrelevant messages.
- Pretending to be someone else or misrepresenting your identity when interacting with our team.
- Violating any laws, regulations, or third-party rights while using our Website or services.
If any misuse is detected, we reserve the right to investigate and take appropriate action, including suspending services or reporting the activity.
No Warranty on Website Content
The information on our Website is provided “as is.” We do our best to ensure everything is accurate and helpful, but we can't guarantee that every detail is always up to date, complete, and error-free. If something seems unclear or uncertain, feel free to reach out. We’re happy to clarify or provide updated information.
Availability, Errors, and Inaccuracies
Even with great care, the Website may sometimes include outdated details, service changes, or minor inaccuracies. We reserve the right to update or correct content without advance notice. We appreciate your understanding as we continue improving the accuracy and quality of our site.
Limitation of Liability
To the fullest extent allowed by law, L&M Pro Auto Detailing is not responsible for any indirect or incidental damages that may arise from using our Website or services. This includes issues related to delays, data loss, or third-party errors. In all situations, our maximum liability will not exceed the cost of the service provided.
Links to Other Sites
Our Website may include links to third-party websites for your convenience. These sites operate independently from us, and we have no control over their content or policies. If you visit those sites, it's at your own discretion. We recommend reviewing their terms and privacy policies before engaging with them.
Intellectual Property and DMCA Notice
All content on our Website—including images, branding, text, and layout—is the property of L&M Pro Auto Detailing unless otherwise stated. Please do not use, reproduce, or distribute our materials without written permission.
If you believe your copyrighted work appears on our Website without authorization, contact us with the details so we can investigate and resolve the matter.
Governing Law, Severability, and Disputes
These Terms are governed by the laws of the State of Washington. If a dispute arises, it will be resolved in a court of competent jurisdiction in Washington State.
If any provision within these Terms is found unenforceable or invalid, the rest of the Terms will remain fully in effect.
Updates to These Terms
We may occasionally revise these Terms to reflect changes in our services, legal requirements, or business practices. All updates will be posted on this page and become effective immediately.
By continuing to use our Website or services after changes are posted, you agree to the revised Terms. We encourage you to check back periodically for updates.
Contact Us
If you have any questions or concerns about these Terms, feel free to reach out:
Email: support@lmprocardetailing.com
Phone: +1 425 272 5358
Address: 12414 Hwy 99, Building C, Suite 8, Everett, WA 98204, United States