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Privacy Policy
This Privacy Policy outlines how L&M Pro Car Detailing ("we," "our," or "us") collects, uses, and safeguards your information when you visit https://www.lmcardetailing.com (the “Website”). We are committed to handling your data responsibly and following applicable privacy regulations.
By accessing or using this Website, you acknowledge and agree to the practices described in this Privacy Policy. If you do not agree with these terms, we recommend refraining from using the Website or submitting any personal information.
What Information We Collect
To provide you with a better experience and maintain smooth communication, we collect both personal details and technical data.
Identifiable Information
You may share certain personal details with us when you reach out or fill in forms. This may include:
- Your Name: Helps us address you properly and personalize communication.
- Email Address: Used to confirm appointments, send updates, or respond to your messages—always with your permission.
- Phone Number: Allows us to contact you for service scheduling or support if needed.
- IP Address: Collected automatically for basic analytics and security purposes.
Website Activity
We track how you interact with our Website, such as which pages you visit or how long you stay. This helps us improve the Website's layout, performance, and content.
Advertising Engagement
If you interact with our online ads, we may collect data such as the type of ad you clicked. This info helps us fine-tune our advertising strategies.
Social Media
When you engage with us on platforms like Instagram or Facebook, we may use publicly available information to follow up or respond to inquiries.
Form Submissions
If you fill out a form on our site, for example, to book a service or request a quote, we may collect details like your name, contact info, vehicle details, preferred services, and the best way to get in touch. This allows us to respond promptly and tailor our service to your needs.
How We Use Your Information
We collect this information to:
- Deliver and manage our services smoothly
- Confirm bookings and provide updates
- Improve how our Website works and feels
- Answer your questions and resolve issues
- Detect unusual activity and maintain security
- Follow legal obligations where necessary
- Occasionally send promotional updates (but only if you opt in)
When We Share Your Information
We do not sell or rent your information. We only share it when necessary and always with trusted parties.
Service Partners
Some third-party providers help us with things like hosting the Website, scheduling appointments, or managing customer support. They are only allowed to use your information to perform these tasks, and they must keep it secure.
Legal Disclosures
If the law requires it, or if we are responding to legal requests or investigating misuse, we may disclose certain data in compliance with legal obligations.
Marketing Platforms
We sometimes work with advertising platforms like Google or Facebook to run campaigns. These platforms may use cookies or tracking tools, in line with their own privacy policies.
Business Changes
If our business structure changes, such as a partnership, acquisition, or sale, your data may be transferred as part of that transition. If that happens, we will make reasonable efforts to notify you.
Messaging and Mobile Data
We never share your phone number or text messaging details for promotional use. If we use text messages to confirm bookings or provide service updates, it’s strictly for operational purposes and may be handled by third-party systems we trust.
Cookies and Tracking Tools
Our Website uses cookies to:
- Remember your preferences
- Analyze traffic and performance
- Personalize your browsing experience
- Help with marketing and analytics
You can change your cookie preferences in your browser settings. Just keep in mind that disabling cookies may impact how some parts of the site work.
External Links and Services
We may link to other websites for your convenience. However, we don’t control those sites or how they handle your data. Their privacy practices are separate from ours, so we recommend reading their policies if you interact with them.
Website Analytics
We use tools like Google Analytics to understand how people use our Website. These tools collect general data such as browser type, pages visited, or region (but not your exact location). The data is anonymous and helps us improve the Website’s structure and usefulness.
Children’s Privacy
Our services are intended for adults. We do not knowingly collect personal data from minors. If you're a parent or guardian and believe your child has provided personal info, please reach out, and we’ll promptly remove it.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time as our services or legal obligations evolve. Any changes will be posted here and take effect as soon as they’re live. We encourage you to review this page now and then to stay informed.
Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your data, feel free to contact us:
Email: support@lmprocardetailing.com
Phone: +14252725358
Address: 12414 Hwy 99 Building C Suite 8, Everett, WA 98204, United States